Privacy policy
Effective October 17, 2026
Pricemend helps you find out what a store owes you after a price drop. This policy says what we collect, why, and what you can do about it. Short version: we collect only what the app needs, we don't sell your data, and we don't use it for advertising.
What we collect
- Account: your email address and a scrambled (hashed) form of your password. We can't see your password. If you use Sign in with Apple, we get an Apple user id and the email Apple shares (it can be a private relay address); no password.
- Receipts: in the iPhone app, your phone reads the receipt itself and sends us only the text. If the phone can't read it, or on the website, the photo is sent and read on our servers. Either way we keep the text (store, date, items, product numbers, prices). We don't keep the photo after it's read. A receipt checked before you have an account is kept for 7 days so it can be saved to your account, then deleted.
- Order emails: if you forward order emails to your private Pricemend address, we read each one to pull out the store, order number, dates, items and prices, and keep only those order details. We don't keep the email itself. Emails that don't look like orders are discarded without being read further. To work out the order details, the email's text is sent to Anthropic's Claude, the same service that reads receipt photos. Stop forwarding any time by removing the filter in your email settings.
- Tag checks: a count of the tags you check, for the free plan's monthly limit (without an account, it's counted by a scrambled form of your network address, not the address itself). When a check finds no price, we keep the store and the product number or link you entered, not who entered it, so we can fix what went wrong.
- Prices and alerts: the store prices we look up for your items and the price-drop alerts we send you.
- Plan and payments: your plan, and a reference from Stripe or Apple so we know you've paid. We never receive or store card numbers.
- Notifications: if you turn them on, the address Apple gives your iPhone for notifications. It's removed when you sign out or delete your account.
- Settings: such as whether you want email alerts, and which receipts you've marked as paid back.
- Security: your IP address, used to block repeated failed sign-ins and kept in our server logs for up to 30 days.
We don't use advertising trackers or analytics services, and we don't track you across other apps or websites. The app stores your sign-in on your device so you stay signed in.
How we use it
To run Pricemend for you: read receipts, check prices, apply store policies, send alerts and receipts of payment, keep your account secure, and provide support. We don't sell or rent your personal information, and we don't share it for advertising.
Who helps us run Pricemend
- Anthropic reads receipt photos the phone couldn't read (Claude). Anthropic doesn't use API data to train its models by default.
- Stripe processes website payments and keeps our customer list: when you create an account, your email address and sign-up date are stored with Stripe, even on the free plan. Apple processes iPhone app purchases, Sign in with Apple and delivers notifications.
- Resend sends our emails (password resets and price-drop alerts).
- Our hosting and database providers store the service's data.
They receive only what they need for their part. Stores never receive your information: we read prices from their public websites without identifying you.
How long we keep it
Until you delete a receipt or your account. Deleting your account (Account, Delete my account) removes your account, receipts, alerts and settings immediately. Copies in encrypted backups are gone within 30 days. Payment records that Stripe or Apple must keep by law are kept by them.
Your choices and rights
- See, correct, export or delete your data: use the app, or email us.
- Turn off price-drop emails under Account.
- California residents: you have the right to know, delete and correct personal information, and not to be discriminated against for using these rights. We don't sell or share personal information as those laws define it.
Security
Connections are encrypted, passwords are hashed, sign-in links and sessions are stored only in hashed form, and access to our systems is restricted. No system is perfectly secure; tell us right away if you think your account has been misused.
Children
Pricemend is for adults 18 and older and isn't directed to children. If you believe a child gave us data, email us and we'll delete it.
Changes
If we change this policy in a way that matters, we'll tell you in the app or by email before it applies.