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Adidas India return policy
You can return online orders free of charge within 14 days of receiving them, though hype products such as Ivy Park only have 7 days. Personalised items can't be returned unless they are faulty.
What Adidas India says
You can return your online order free of charge within 14 days of receiving your order (excluding hype products such as Ivy Park collection which have a 7-day return period - which we explicitly point out during checkout).
Read from Adidas India's own returns page (source) on 2026-04-22.
The details
| Days to return | 14 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | archived. Read from an archived copy of the retailer's returns page and quoted above. This retailer refuses automated requests, so the wording is as it stood on the capture date below, not as it stands today. source |
The general window is 14 days from receiving the order; hype products such as Ivy Park have a shorter 7-day window. The page only talks about online orders and does not mention in-store purchases or price adjustments. Refunds usually take around 14 days to reach the bank after the retailer processes the return, and the retailer says it tries to process returns within 48 hours of them arriving at its warehouse. Read from an archived copy of this page taken on 2026-04-22, because the retailer does not serve automated requests. It may have changed since.
Archived copy taken 2026-04-22. Policies change, so check with Adidas India before relying on it.
More than this page shows
Adidas India also publishes 2 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in India
There's no nationwide cooling-off period for changing your mind, so the window is whatever the platform publishes, usually 7 to 15 days. What the law does require is that the platform publishes that policy up front and honours it, and takes back anything defective or not as described (Consumer Protection (E-Commerce) Rules 2020).
This applies on top of whatever Adidas India offers, and sometimes gives you more.
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