Pricemend return policies

Return policies for 579 retailers

How long you have to return something, whether the shop refunds a price drop, and what the law where you are gives you on top. Across eight countries.

Each page carries the shop's own wording and the date it was read.

United States (219)

No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.

Canada (54)

No nationwide return or price-adjustment right: each store sets its own rules, so Pricemend goes by the store's published policy.

United Kingdom (86)

For anything bought online you have 14 days from the day it arrives to cancel for any reason, then another 14 days to send it back, and the retailer has 14 days to refund. That right doesn't cover things bought in a shop, personalised items, perishables, or sealed media once opened (Consumer Contracts Regulations 2013).

Spain (50)

For anything bought online you have 14 days from delivery to withdraw for any reason and get your money back, under the EU-wide right in Spain's consumer law. It doesn't cover in-shop purchases, personalised items, perishables, or sealed media once opened.

United Arab Emirates (36)

A seller has to tell you if it discounts something within a week of your buying it, and if it doesn't, you can claim the difference back within 30 days of the purchase (Executive Regulations of the Consumer Protection Law, Cabinet Decision 66 of 2023). Ask the seller first; the Ministry of Economy's consumer line handles it if they refuse.

Saudi Arabia (33)

For anything bought online you have 7 days from receiving it to change your mind and get a full refund, as long as you haven't used it (E-Commerce Law). Custom-made goods, opened media, books and a few other categories are excluded.

Egypt (33)

You have 14 days to return almost anything for any reason and get a full refund at no cost to you, and 30 days if it turns out to be faulty or not what was described (Consumer Protection Law 181 of 2018, articles 17 and 21). Perishables, custom-made and altered goods, and opened books and software are excluded.

India (68)

There's no nationwide cooling-off period for changing your mind, so the window is whatever the platform publishes, usually 7 to 15 days. What the law does require is that the platform publishes that policy up front and honours it, and takes back anything defective or not as described (Consumer Protection (E-Commerce) Rules 2020).

Using this in your own product?

The same data is available as an API, with the retailer's own wording and the date each record was checked.

See the API