All retailers › United States
Ann Taylor / LOFT return policy
You can return unworn, unwashed or faulty items with proof of purchase within 30 days for a refund to your original payment method or an exchange. After that you only get the current selling price as store credit, and final sale items can't be returned. One price adjustment is allowed on full-priced items within 7 days of purchase.
What Ann Taylor / LOFT says
We will credit you for returns, accompanied by proof of purchase, received within 30-days of the shipment date for the price paid either in the original form of payment or as a merchandise exchange.
Read from Ann Taylor / LOFT's own returns page (source) on 2026-11-11.
The details
| Days to return | 30 days |
|---|---|
| Refunds a price drop | Yes, ask for the difference |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The 30 days is counted from the shipment date for online orders and from the purchase date for in-store returns. Returns after 30 days with proof of purchase are credited at the item's current selling price as a merchandise credit or exchange, not a refund to the original payment; returns without proof of purchase are also credited at the current selling price as a merchandise credit. Merchandise credits issued in store can only be used in store, and photo ID is needed. Holiday 2026 exception: purchases made 12 Nov to 24 Dec 2026 may be returned through 31 Jan 2027. Items bought in store can only be returned in store (Factory store purchases only to Factory stores). The page says 'price adjustment' applies only to full-priced items, once per purchase, with the original receipt, but doesn't spell out the mechanics (e.g. that it is a refund of the difference after its own price drops), so that reading is an interpretation of the term. This is the Ann Taylor page, which also covers LOFT gift cards; the policy may differ for LOFT or by country.
Last checked 2026-11-11. Policies change, so check with Ann Taylor / LOFT before relying on it.
More than this page shows
Ann Taylor / LOFT also publishes 4 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever Ann Taylor / LOFT offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API