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Best Buy return policy
Most items can be returned within 15 days of receiving them, in store or by post with a free prepaid label. My Best Buy Plus and Total members get 60 days, and there are shorter or longer windows for some categories, plus restocking fees on certain items.
What Best Buy says
Please note that hearing amplifiers follow our standard 15-day return policy.
Read from Best Buy's own returns page (source) on 2026-11-11.
The details
| Days to return | 15 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The standard 15 days starts on the day you receive the product, and covers new, clearance, open-box, refurbished and pre-owned items. The 60-day window is for My Best Buy Plus and My Best Buy Total members only and does not apply to Marketplace purchases. Purchases made 30 Oct to 31 Dec 2026 have an extended holiday window to 15 Jan 2027 (members: 31 Jan 2027 for purchases to 3 Dec 2026; 60 days from 4 Dec 2026), with exceptions for activatable devices and holiday decorations. Marketplace products generally follow the standard policy, but some items differ. Items must be in like-new condition, and some large items (major appliances, TVs over 50 inches) can't be returned by post. Returns bought directly from a vendor or a manufacturer's website follow that seller's policy. The page links to a Price Match Guarantee but doesn't describe any refund when Best Buy's own price drops. Terms are effective 30 October 2026.
Last checked 2026-11-11. Policies change, so check with Best Buy before relying on it.
More than this page shows
Best Buy also publishes a longer window for members and 9 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever Best Buy offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API