All retailers › United States
BoxLunch return policy
Most items can be returned for a refund within 30 days of purchase, in store or by post, but clearance items, make-up, fragrance, consumables, gift cards and several other categories are final sale. Bags, collectibles, figures and mini backpacks must be returned within 7 days, and exchanges are not offered.
What BoxLunch says
Merchandise Refunds are valid within 30 days of purchase except in the following situations:
Read from BoxLunch's own returns page (source) on 2026-11-11.
The details
| Days to return | 30 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The 30-day window is the general one; several categories have a 7-day window, are final sale, or (for defects) have 90 days. A holiday policy says purchases made 1 Nov 2026 to 24 Dec 2026 can be returned in stores or by mail through 31 Jan 2027. No exchanges are offered. In-store returns need the original receipt; without it, or after 30 days, only a gift card credit at the current selling price is given. Some online purchases can't be returned in store. Original and return postage are not refunded. Refunds can take up to 2 weeks to process, then up to 7 business days (US) or 14 business days (international) to arrive for mail returns. International (non-US) returns use a separate self-serve form. The page does not address refunds when BoxLunch's own price drops; it only links to a separate Price Match Policy.
Last checked 2026-11-11. Policies change, so check with BoxLunch before relying on it.
More than this page shows
BoxLunch also publishes 15 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever BoxLunch offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API