All retailers › Spain
Casa del Libro return policy
You have 14 calendar days from receiving your order to return it, and eBooks only qualify if they haven't been downloaded or read online. Returned items should keep their original seal or packaging, otherwise their value may be reduced.
What Casa del Libro says
El Cliente dispondrá de un plazo de 14 días naturales desde la recepción del bien o desde la formalización de la compra si fuera de un servicio para resolver el contrato, incluidos ebooks siempre que no hayan sido descargados ni leídos online.
Read from Casa del Libro's own returns page (source) on 2025-07-26.
The details
| Days to return | 14 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | archived. Read from an archived copy of the retailer's returns page and quoted above. This retailer refuses automated requests, so the wording is as it stood on the capture date below, not as it stands today. source |
The page says the customer pays the return costs, but the footer banner says "Devoluciones gratis hasta 14 días" (free returns up to 14 days), so the two are inconsistent. Returns of items bought from Casa del Libro can be made at any of its physical shops in Spain; the page doesn't say whether in-store purchases have different terms. For items from other sellers, customers must contact customer service. Orders can be cancelled free of charge before they are handed to the carrier. Nothing is said about refunds when Casa del Libro's own price drops. The page is in Spanish and appears to be for Spain only. Read from an archived copy of this page taken on 2025-07-26, because the retailer does not serve automated requests. It may have changed since.
Archived copy taken 2025-07-26. Policies change, so check with Casa del Libro before relying on it.
More than this page shows
Casa del Libro also publishes 2 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in Spain
For anything bought online you have 14 days from delivery to withdraw for any reason and get your money back, under the EU-wide right in Spain's consumer law. It doesn't cover in-shop purchases, personalised items, perishables, or sealed media once opened.
This applies on top of whatever Casa del Libro offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API