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DSW return policy
You can return most unworn, undamaged items to a US DSW store or by post within 60 days of purchase for a refund to your original payment method, with the receipt. Purchases made 1 November to 31 December 2025 have 90 days.
What DSW says
Other than merchandise marked as FINAL SALE or purchased through DoorDash or Uber, you may return merchandise at a U.S. DSW store or at dsw.com for any reason within 60 days of the original purchase date.
Read from DSW's own returns page (source) on 2026-11-11.
The details
| Days to return | 60 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
General window is 60 days. Holiday extension: purchases made 1 Nov 2025 – 31 Dec 2025 get 90 days. Items bought via DoorDash or Uber get 30 days and a DSW merchandise credit only. Returns after 60 days with a receipt, or without a receipt (valid ID needed, at current selling price), or with a gift receipt, are given as merchandise credit rather than a refund. Mail returns cost $8.50, deducted from the refund; in-store returns and exchanges are free. Rewards and offers used are not reissued; only the final purchase price is refunded. Policy applies to US stores and dsw.com. The page does not address price adjustments after a price drop.
Last checked 2026-11-11. Policies change, so check with DSW before relying on it.
More than this page shows
DSW also publishes 2 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever DSW offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API