All retailers › Canada
EQ3 return policy
Stocked furniture and larger items can be returned within 7 days of delivery or pickup, in original packaging and sellable condition. Accessories have 30 days from purchase. Custom designs and Final Sale items generally can't be returned, and some Partner Brands have their own rules.
What EQ3 says
Stocked designs — including ready-to-ship upholstery, beds, dressers, dining tables, dining chairs, consoles, and rugs — may be returned within 7 days of delivery or pickup.
Read from EQ3's own returns page (source) on 2026-11-11.
The details
| Days to return | 7 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The window varies by category. The 7-day figure is for stocked furniture and larger items, counted from delivery or pickup. Accessories have 30 days from purchase. Custom designs can only be cancelled or changed within 48 hours, and Partner Brands each have their own terms. A 20% restocking fee applies to items returned without original packaging or not in sellable condition, and a pickup fee may be deducted for oversized items. Damage or incorrect shipment claims must be reported within 72 hours of delivery. The page text provided was cut off partway through the FAQ, and it does not mention price adjustments. It is unclear whether online purchases are covered, although the page mentions contacting customer care for online orders.
Last checked 2026-11-11. Policies change, so check with EQ3 before relying on it.
More than this page shows
EQ3 also publishes 8 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in Canada
No nationwide return or price-adjustment right: each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever EQ3 offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API