Farfetch return policy

What Farfetch says

We accept returns within 30 days, starting from the day your order was delivered.

Read from Farfetch's own returns page (source) on 2026-11-11.

The details

The 30-day window is the general one. Depending on where you live, you can alternatively cancel under the UK Consumer Contracts Regulations within 14 days of the order arriving, and in that case you bear the return cost to the brand or boutique (though the page also mentions a free return service). Returning from a different country to the one the order was received in means you pay return costs, unless the item was incorrect, damaged or faulty. Farfetch may restrict accounts with excessive returns. The page doesn't say whether the policy covers in-store purchases, and doesn't mention price adjustments. The page text was cut off in the section on refunds to a Farfetch account, which doesn't apply in some regions.

Last checked 2026-11-11. Policies change, so check with Farfetch before relying on it.

More than this page shows

Farfetch also publishes 5 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.

What the law gives you in the United Kingdom

For anything bought online you have 14 days from the day it arrives to cancel for any reason, then another 14 days to send it back, and the retailer has 14 days to refund. That right doesn't cover things bought in a shop, personalised items, perishables, or sealed media once opened (Consumer Contracts Regulations 2013).

This applies on top of whatever Farfetch offers, and sometimes gives you more.