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Fnac return policy
Fnac return policy: 15 days to return, though it does not refund price drops. Last checked 2026-11-15.
What Fnac says
dans un délai de 15 jours à compter de la réception des produits
Read from Fnac's own returns page (source) on 2026-11-15.
The details
| Days to return | 15 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
Article 9.2 of the CGV, one day more than the statutory 14, and for a multi-item order it runs from the last item to arrive. Marketplace sellers have their own terms.
Last checked 2026-11-15. Policies change, so check with Fnac before relying on it.
What the law gives you in France
For anything bought online you have at least 14 days, counted from the day after it arrives, to withdraw for any reason and get your money back (Code de la consommation, article L221-18). A seller can give you longer but not less, and if it never told you the right existed the window stretches by up to 12 months. It doesn't cover things bought in a shop, personalised items, perishables, or sealed media once opened.
This applies on top of whatever Fnac offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
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