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GameStop return policy
You can return unopened new items within 15 days of buying them, in store or online. Pro members get 30 days. Pre-owned items, PCs, TVs, monitors and special editions get only 7 days. Many items, such as trading cards, clearance goods and opened new items, can't be returned at all.
What GameStop says
New Products (Unopened): Return within 15 days of purchase.
Read from GameStop's own returns page (source) on 2026-11-04.
The details
| Days to return | 15 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | archived. Read from an archived copy of the retailer's returns page and quoted above. This retailer refuses automated requests, so the wording is as it stood on the capture date below, not as it stands today. source |
The general window is 15 days for unopened new items, but it varies by category (see exclusions). Pro members get 30 days on unopened new products (one version of the page says new software and hardware only). Items bought in store must be returned in store. Online orders over $500 can't be returned in store. Orders shipped to PR, HI or AK can only be returned in store. Shipped returns cost $8.99, or $14.99 for video game consoles. Proof of purchase is required, and ID may be required. GameStop may limit or decline returns even with a receipt. The page doesn't mention price adjustments. Read from an archived copy of this page taken on 2026-11-04, because the retailer does not serve automated requests. It may have changed since.
Archived copy taken 2026-11-04. Policies change, so check with GameStop before relying on it.
More than this page shows
GameStop also publishes a longer window for members and 6 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever GameStop offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API