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Jockey India return policy
You can return eligible items bought on www.jockey.in within 15 days of delivery, provided they are unworn, unused, with tags and in their original packaging. Innerwear, shapewear, thermals, accessories and items bought on sale cannot be returned for a refund or e-gift card.
What Jockey India says
We follow a 15-day hassle-free return policy.
Read from Jockey India's own returns page (source) on 2026-11-11.
The details
| Days to return | 15 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
Only purchases made on www.jockey.in are eligible for returns, so shop purchases are not covered. Eligible items are bras and outerwear (e.g. pants, hoodies, jackets, joggers, polos, pyjamas, shorts, sweatshirts, tank tops, T-shirts). Health and hygiene exclusions apply to most innerwear, although bras are listed as eligible. Items bought on sale are not eligible for a refund or e-gift card. Damaged, different or defective products are handled separately: the page says a refund or replacement is offered if the claim is accepted, and refunds only apply to purchases made on www.jockey.in. Refunds go back to the original payment method in the same proportion as the original payment, and take 5 to 14 business days depending on the payment mode. The page doesn't mention price adjustments.
Last checked 2026-11-11. Policies change, so check with Jockey India before relying on it.
More than this page shows
Jockey India also publishes 5 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in India
There's no nationwide cooling-off period for changing your mind, so the window is whatever the platform publishes, usually 7 to 15 days. What the law does require is that the platform publishes that policy up front and honours it, and takes back anything defective or not as described (Consumer Protection (E-Commerce) Rules 2020).
This applies on top of whatever Jockey India offers, and sometimes gives you more.
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