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Levi's India return policy
You can return items bought on Levi.in within 7 days of delivery if they are unworn, unwashed, unaltered and still have their tags. Sale, Final Sale and certain promotional orders can only be exchanged, not returned for a refund.
What Levi's India says
Please note that items must be returned within 7 days from the date of delivery (effective October 9, 2025) and that items are in their original condition, where the item is unworn, unwashed, without alterations and has all tags attached.
Read from Levi's India's own returns page (source) on 2026-11-11.
The details
| Days to return | 7 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The 7-day return window runs from delivery and applies to online returns (stated as effective 9 October 2025). Exchanges are allowed within 7 days of the order confirmation date, subject to availability, one exchange per order. Exchanges are only valid for items bought on Levi.in and cannot be processed at physical stores. If the exchange item costs less, the balance is given as a Levi.in gift card. Faulty or defective items found within 15 days must be raised with Customer Care rather than through online returns. Items damaged on arrival must be reported within 1 week. Refunds go to the original payment method within 15 days (COD orders are refunded by bank or UPI transfer). The page also mentions a 6-month warranty against manufacturing defects. The page text is cut off, and the "In-Store Returns and Exchange" section's content is not shown, so in-store return rules are not recorded. The page does not mention price adjustments.
Last checked 2026-11-11. Policies change, so check with Levi's India before relying on it.
More than this page shows
Levi's India also publishes 5 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in India
There's no nationwide cooling-off period for changing your mind, so the window is whatever the platform publishes, usually 7 to 15 days. What the law does require is that the platform publishes that policy up front and honours it, and takes back anything defective or not as described (Consumer Protection (E-Commerce) Rules 2020).
This applies on top of whatever Levi's India offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API