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Mamaearth return policy
You can ask to return or replace an order within 7 days of delivery if you received the wrong or an expired product. If items arrived damaged or missing, you must report it within 2 days. Opened, used or altered items, or items without their original packaging, are not accepted.
What Mamaearth says
Raise a return/ replacement request within 7 days from the date of delivery, if you’ve received wrong or expired product(s).
Read from Mamaearth's own returns page (source) on 2026-11-11.
The details
| Days to return | 7 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
Returns are only accepted for specific faults: wrong product, expired product, damaged/tampered product or packaging, or missing items in an order. It is not a general change-of-mind return. The window for damaged or missing products is shorter, at 2 days from delivery. Replacements depend on stock. Orders can only be cancelled until the status is "Ready to Ship". The footer links to a separate "T&C - 30-Day Money-Back" page, which this page does not describe. Refunds for returns can take about 2 weeks after pick-up.
Last checked 2026-11-11. Policies change, so check with Mamaearth before relying on it.
More than this page shows
Mamaearth also publishes 4 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in India
There's no nationwide cooling-off period for changing your mind, so the window is whatever the platform publishes, usually 7 to 15 days. What the law does require is that the platform publishes that policy up front and honours it, and takes back anything defective or not as described (Consumer Protection (E-Commerce) Rules 2020).
This applies on top of whatever Mamaearth offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API