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Michaels return policy
You can return most Michaels purchases, online or in store, within 60 days if the items are new, unused and in their original packaging. Some items, such as Cricut products, Glowforge machines, opened trading cards, gift cards and third-party Marketplace or MakerPlace items, have different rules.
What Michaels says
If your Michaels.com purchase does not meet your satisfaction, you may return it within two months (60 days) of purchase, except for online-only costumes and accessory kits, which must be returned 7 days prior to the holiday.
Read from Michaels's own returns page (source) on 2026-10-05.
The details
| Days to return | 60 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | archived. Read from an archived copy of the retailer's returns page and quoted above. This retailer refuses automated requests, so the wording is as it stood on the capture date below, not as it stands today. source |
The 60-day window is the general one; exceptions apply by product (Glowforge 14 days, online-only costumes and accessory kits 7 days before the holiday, MichaelsPro 60 days with a Return Authorization and possible restocking fees, Marketplace/MakerPlace sellers set their own windows). Without a receipt, returns need photo ID and are refunded at the item's lowest price in the previous 90 days as a Store Return Card or exchange. Original shipping and handling may be deducted from online refunds. Exchanges are not offered for online purchases (the page is inconsistent on in-store exchanges). In-store purchases cannot be returned online. The page text is cut off at the end (Custom Framing). Read from an archived copy of this page taken on 2026-10-05, because the retailer does not serve automated requests. It may have changed since.
Archived copy taken 2026-10-05. Policies change, so check with Michaels before relying on it.
More than this page shows
Michaels also publishes 7 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever Michaels offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API