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Othaim Markets return policy
You can return or exchange most items within 72 hours of buying them, at the same branch, with your original receipt. Items must be new and in their original packaging. Food, underwear, personal care items and books generally can't be returned, and small electronics such as phones and tablets have only 24 hours.
What Othaim Markets says
الإرجاع أو الاستبدال للمنتج يجب أن يكون خلال فترة لا تتجاوز 72 ساعة من وقت الشراء.
Read from Othaim Markets's own returns page (source) on 2026-11-11.
The details
| Days to return | 3 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The page states the window as 72 hours, which is 3 days (converted here). The page is in Arabic. Different windows apply by category (see exclusions). Returns must go to the same branch where the item was bought, with the original receipt, and items must be new, resaleable, undamaged and in original, untampered packaging. The page does not mention online orders, refunds versus exchanges in detail, sale items or price adjustments.
Last checked 2026-11-11. Policies change, so check with Othaim Markets before relying on it.
More than this page shows
Othaim Markets also publishes 5 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in Saudi Arabia
For anything bought online you have 7 days from receiving it to change your mind and get a full refund, as long as you haven't used it (E-Commerce Law). Custom-made goods, opened media, books and a few other categories are excluded.
This applies on top of whatever Othaim Markets offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API