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Party City return policy
You can return items bought on PartyCity.com if you request it within 14 days of receiving your delivery. In-store returns of online orders aren't accepted, shipping charges aren't refunded, and seasonal items have an earlier cut-off (7 days before the holiday).
What Party City says
If you need to return your order it must be requested within 14 days of receiving your delivery and are only applicable for online orders made through PartyCity.com.
Read from Party City's own returns page (source) on 2026-11-11.
The details
| Days to return | 14 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
Returns are accepted only for online orders made through PartyCity.com. The page says in-store returns of online purchases are not accepted, and any in-store returns are at each store's sole discretion and may not be honoured. Store Pickup orders should contact the store where the order was placed. Defective or incorrect items must be reported within 14 days of the original order date. Refunds reflect the amount paid after promotions or discounts. Return shipping is the customer's cost unless they use Party City's tracked return label service. Refunds typically take about 2 weeks to process, or up to 4 weeks from September to November. A $15.00 fee applies to refused or returned-to-sender packages and incorrect addresses. The page text was cut off before the "Return Requirements & Restrictions" and "Merchandise Return Criteria" sections, so further conditions may exist. The page does not mention price adjustments.
Last checked 2026-11-11. Policies change, so check with Party City before relying on it.
More than this page shows
Party City also publishes 6 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever Party City offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API