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Primark Deutschland return policy
Primark Deutschland return policy: 28 days to return, though it does not refund price drops. Last checked 2026-11-15.
What Primark Deutschland says
Wir erstatten oder tauschen jeden Artikel innerhalb von 28 Tagen nach dem Kauf um
Read from Primark Deutschland's own returns page (source) on 2026-11-15.
The details
| Days to return | 28 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
28 days with the original receipt. A manufacturing fault is handled separately and needs no receipt.
Last checked 2026-11-15. Policies change, so check with Primark Deutschland before relying on it.
What the law gives you in Germany
For anything bought online you have 14 days from the day it arrives to withdraw for any reason and get your money back, and you don't have to give a reason; sending the notice in time is enough, even if it arrives later (BGB sections 312g, 355 and 356). It doesn't cover things bought in a shop, personalised items, perishables, or sealed media once opened.
This applies on top of whatever Primark Deutschland offers, and sometimes gives you more.
Bought something and it is cheaper now?
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