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Puma India return policy
You can return items bought from the PUMA India online store within 10 days of delivery, as long as they are unused with tags and packaging intact. Some hygiene items such as socks, gloves, swimwear and sports bras can't be returned.
What Puma India says
If you're not happy for any reason, we will gladly accept your return within 10 days of your order delivery date.
Read from Puma India's own returns page (source) on 2026-11-11.
The details
| Days to return | 10 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The 10-day window applies to the PUMA India Online Store only. For items bought in a PUMA retail store, the page just says to take it up with that store and gives no window. Online orders cannot be exchanged; you must place a new order. Footwear tag loops must not be removed. If all units of the same SKU/size were bought, all must be returned. Problems with a delivered item must be reported within 48 hours of delivery. The page's store-exchange section says there is no warranty/exchange on items bought on discount or in the sale. It doesn't say whether discounted items can be returned online. The page doesn't mention refunds when PUMA's own price drops after purchase.
Last checked 2026-11-11. Policies change, so check with Puma India before relying on it.
More than this page shows
Puma India also publishes 6 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in India
There's no nationwide cooling-off period for changing your mind, so the window is whatever the platform publishes, usually 7 to 15 days. What the law does require is that the platform publishes that policy up front and honours it, and takes back anything defective or not as described (Consumer Protection (E-Commerce) Rules 2020).
This applies on top of whatever Puma India offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API