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REI return policy
You can return most new items within 90 days, or within a year if you're an REI Co-op Member, whether bought online or in store. Outdoor electronics have 90 days for everyone, and used Re/Supply gear, memberships, lift tickets, passes and gift cards are final sale.
What REI says
If you are not satisfied with your purchase, you can return it for a replacement or refund—with a few exceptions—within one (1) year of the purchase date if you are an REI Co-op Member or within 90 days of your purchase if you are not a member.
Read from REI's own returns page (source) on 2026-11-11.
The details
| Days to return | 90 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The general window is 90 days for non-members and 365 days for REI Co-op Members; outdoor electronics are 90 days for everyone. A separate exceptions list (not shown in full on this page) applies. Mail returns have $7.99 deducted from the refund for standard-size packages using the prepaid label. In-store purchases returned by mail are refunded by cheque, and cash purchases of $500 or more are refunded by cheque. The page does not mention price adjustments.
Last checked 2026-11-11. Policies change, so check with REI before relying on it.
More than this page shows
REI also publishes a longer window for members and 6 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever REI offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API