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Sherwin-Williams return policy
You can return products for a refund within 30 days of purchase, as long as they are unopened, in their original condition and you have proof of purchase. Tinted, custom-order, special-order and custom-mixed products are excluded, and you must pay to send back a delivery order yourself.
What Sherwin-Williams says
Except for Excluded Products* (defined below), Sherwin-Williams will accept a return of products for a refund of the purchase price, provided any such return is made within thirty (30) days of the date of sale as reflected on your receipt and provided such products are returned in their original, unopened condition together with proof of purchase.
Read from Sherwin-Williams's own returns page (source) on 2026-11-11.
The details
| Days to return | 30 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The excluded products list is introduced as "include but are not limited to", so other items may also be excluded. Items must be unopened, in original condition, with proof of purchase. The customer must arrange and pay for returning a delivery order. Refunds are ordinarily processed within four business days of the return being accepted, usually to the original payment method. The page mentions returns of delivery orders and online tools but doesn't clearly say whether online and in-store purchases are treated differently, so those fields are left blank. Policy effective 03/13/2025.
Last checked 2026-11-11. Policies change, so check with Sherwin-Williams before relying on it.
More than this page shows
Sherwin-Williams also publishes 4 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever Sherwin-Williams offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API