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Simons return policy
Full price items can go back within 30 days of delivery; sale items get 10 days. Online orders can be returned online or in store, in store purchases only in store. Non-members pay a return fee.
What Simons says
Regularly priced items must be returned within 30 days of receiving your order.
Read from Simons's own returns page (source) on 2026-11-11.
The details
| Days to return | 30 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
Members get longer windows depending on tier.
Last checked 2026-11-11. Policies change, so check with Simons before relying on it.
More than this page shows
Simons also publishes 5 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in Canada
No nationwide return or price-adjustment right: each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever Simons offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API