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Sun & Sand Sports return policy
You can request a return or exchange within 14 days of receiving an online order, and the items must reach Sun & Sand Sports within that time. Hygiene items such as swimwear, socks and nutrition products can't be returned, and exchanges are for a different size only.
What Sun & Sand Sports says
You can submit return request within 14 days of receiving your order.
Read from Sun & Sand Sports's own returns page (source) on 2026-11-11.
The details
| Days to return | 14 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The 14 days run from receiving the order, and the page also says returned items must be received within 14 days of receiving the full order, so the return needs to arrive in that time, not just be requested. If an order has more than one item, a return can only be requested once all items have been delivered. Exchanges are for a different size of the same product only, and only once. Cash on delivery refunds go to an SSS eWallet (expires after 12 months); COD and shipping fees are not refunded; card payments are refunded to the card. Damaged or faulty items must be reported within 48 hours of receiving them. Items must be returned in original packaging with tags. The page covers online purchases and links to separate in-store terms, which are not shown here. The page does not mention price adjustments, final sale or discounted items. There are some KSA-specific notes (contact details, mada card refund delays).
Last checked 2026-11-11. Policies change, so check with Sun & Sand Sports before relying on it.
More than this page shows
Sun & Sand Sports also publishes 17 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United Arab Emirates
A seller has to tell you if it discounts something within a week of your buying it, and if it doesn't, you can claim the difference back within 30 days of the purchase (Executive Regulations of the Consumer Protection Law, Cabinet Decision 66 of 2023). Ask the seller first; the Ministry of Economy's consumer line handles it if they refuse.
This applies on top of whatever Sun & Sand Sports offers, and sometimes gives you more.
Bought something and it is cheaper now?
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