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The Brick return policy
The Brick will give a refund or reselection credit if you return an item in its original sealed packaging within 7 days of delivery or pickup. Opened items, As-Is goods, special orders, floor models and bedding accessories are generally excluded, and mattress sets have their own 90-day reselection (not a refund) rule.
What The Brick says
If your product is still in its original sealed packaging, with the exception of As-Is products, special orders (MTO) or sleep accessories, we will return it for a full reselection credit or refund within 7 days of the original delivery or pickup.
Read from The Brick's own returns page (source) on 2026-11-11.
The details
| Days to return | 7 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The 7-day window only applies to products still in original sealed packaging; once opened, refunds or reselections are generally not offered (with exceptions noted for mattresses/boxsprings and home décor accessories, whose terms are not fully shown). Mattress sets have a separate one-time reselection (not a refund) within 90 days of delivery or pickup, or 180 days if a mattress protector was bought with it; the customer is asked to sleep on it for 21 days first, and any lower-value difference is held as in-store credit. Nectar and DreamCloud beds have a separate 365-night trial. Delivery charges are not credited and apply to reselections. Items that arrive damaged must be reported within 48 hours (elsewhere the page says two days). The page text is cut off at the end, so some terms may be missing. The page does not say whether it covers online or in-store purchases, and does not address refunds when The Brick's own price drops.
Last checked 2026-11-11. Policies change, so check with The Brick before relying on it.
More than this page shows
The Brick also publishes 8 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in Canada
No nationwide return or price-adjustment right: each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever The Brick offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API