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Urban Outfitters return policy
You can return unused or defective items within 30 days of delivery for a refund to your original payment method. After 30 days, and up to one year, you only get an emailed credit (e-merchandise credit or gift card) instead of a refund. Most mailed returns have a $5 restocking fee deducted.
What Urban Outfitters says
Returns made within 30 days of the order delivery date will be issued refund to the original form of payment.
Read from Urban Outfitters's own returns page (source) on 2025-11-16.
The details
| Days to return | 30 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | archived. Read from an archived copy of the retailer's returns page and quoted above. This retailer refuses automated requests, so the wording is as it stood on the capture date below, not as it stands today. source |
The 30-day window is counted from the delivery date for online orders. Returns after 30 days (and up to one year) are refunded as store credit, not to the original payment method. Gift returns are also credited as a UO Gift Card in store. Holiday extension: purchases made 1 Oct to 24 Dec 2025 can be returned for a refund to the original payment method until 31 Jan 2026. Furniture: most items can be returned by carrier within 30 days of delivery (not in stores); manufacturing defects can be returned for a refund within one year of purchase. A $5 restocking fee is deducted from most mailed returns; in-store returns are free. Return shipping labels are only for orders shipping to the continental US. Orders placed on UrbanOutfitters.com cannot be returned at European stores; international customers are directed to a separate International Shipping page. Shipping fees and handling surcharges are non-refundable. Returns without a receipt are not accepted. Only sale items with an extra sale-on-sale discount or ending in $0.95 are final sale; ordinary sale items are not stated to be excluded. The page does not mention refunds when UO's own price drops after purchase. The page text cuts off partway through the UO MRKT section. Read from an archived copy of this page taken on 2025-11-16, because the retailer does not serve automated requests. It may have changed since.
Archived copy taken 2025-11-16. Policies change, so check with Urban Outfitters before relying on it.
More than this page shows
Urban Outfitters also publishes 5 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United States
No nationwide return or price-adjustment right: in the US each store sets its own rules, so Pricemend goes by the store's published policy.
This applies on top of whatever Urban Outfitters offers, and sometimes gives you more.
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Try Pricemend Return policy data as an API