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Wickes return policy
You can return most items within 30 days of buying or receiving them, with proof of purchase and in their original packaging and condition, for a replacement or refund. Online, app and phone orders can also be cancelled within 14 days of delivery under consumer law.
What Wickes says
In addition to your consumer rights, Wickes is happy to offer you the option to return your product within 30 days if it is not right.
Read from Wickes's own returns page (source) on 2026-11-11.
The details
| Days to return | 30 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
The 30-day window runs from the later of purchase or receipt. Separately, online/app/phone orders can be cancelled up to 14 calendar days after delivery under the Consumer Contracts Regulations 2013. Returns to store are free, but collection of home deliveries carries a fee. Store returns under the 14-day cancellation right are at the customer's cost. Items must be returned in original packaging. Refunds may be reduced if a discount threshold is no longer met after a return. Faulty items after 30 days are handled under the Consumer Rights Act 2015. PayPal, Klarna, Billie and Clearpay refunds follow special processes. The page does not mention price adjustments after a price drop.
Last checked 2026-11-11. Policies change, so check with Wickes before relying on it.
More than this page shows
Wickes also publishes 6 categories it excludes, and whether the window runs from the purchase or the delivery. Those fields, and the deadline for a given purchase date, come back from the API rather than being listed here.
See what the API returnsWhat the law gives you in the United Kingdom
For anything bought online you have 14 days from the day it arrives to cancel for any reason, then another 14 days to send it back, and the retailer has 14 days to refund. That right doesn't cover things bought in a shop, personalised items, perishables, or sealed media once opened (Consumer Contracts Regulations 2013).
This applies on top of whatever Wickes offers, and sometimes gives you more.
Bought something and it is cheaper now?
Pricemend reads your receipt, works out your last day to act, and tells you when a price drops.
Try Pricemend Return policy data as an API