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Zara Deutschland return policy
Zara Deutschland return policy: 30 days to return, though it does not refund price drops. Last checked 2026-11-15.
What Zara Deutschland says
Ab Versanddatum Ihrer Bestellung haben Sie 30 Tage Zeit.
Read from Zara Deutschland's own returns page (source) on 2026-11-15.
The details
| Days to return | 30 days |
|---|---|
| Refunds a price drop | No, return it and buy it again |
| How sure we are | confirmed. Read from the retailer's own returns page, and quoted above. source |
Counted from the dispatch date online. An in-store purchase gets the same 30 days counted from the purchase date instead.
Last checked 2026-11-15. Policies change, so check with Zara Deutschland before relying on it.
What the law gives you in Germany
For anything bought online you have 14 days from the day it arrives to withdraw for any reason and get your money back, and you don't have to give a reason; sending the notice in time is enough, even if it arrives later (BGB sections 312g, 355 and 356). It doesn't cover things bought in a shop, personalised items, perishables, or sealed media once opened.
This applies on top of whatever Zara Deutschland offers, and sometimes gives you more.
Bought something and it is cheaper now?
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